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We respect everyone’s right to privacy and want to keep your personal data private if you use our services. This policy sets out how we use cookies, the types of cookies we use, and how you can disable them.
Our website uses cookies. This policy provides information on the types of cookies we use, how we use them, and how to disable them.
You should read this in conjunction with Our privacy policy. Our privacy policy describes how we use and secure your personal data and is separate to this policy. We review both policies regularly. This policy was last updated in February 2023.
What are Cookies?
Cookies are small files downloaded to your device. They can improve your web experience, or to track how you use the site. This page describes the information gathered through cookies, and how we use it. If you choose to, you can prevent us using cookies. Doing this could break certain elements of our website’s functionality.
How we use Cookies & the types of Cookies we use
In this section you can find out about the different types of cookies we use on our site and what they do.
Strictly necessary
These types of cookies are strictly necessary for the Accord website to function properly.
Cookie name
Details
PHPSESSID
This cookie is native to PHP applications. The cookie is used to store a unique session ID for your visit to the website. This is collected to manage your session on the website. The cookie is a session cookie and is deleted when all the browser windows are closed.
Google reCAPTCHA is a spam protection service provided by Google. This helps us to protect our forms against spambots. The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
Duration: session
Domain: accord-myunion.org
Basic interactions & functionalities
These types of cookies are necessary to provide specific functionality on the Accord website. If these cookies are disabled, you may not be able to use the full functionality of the site.
Cookie name
Details
TawkConnectionTime
This cookie is necessary for the Tawk.to live chat system to work. The cookie is used to remember your unique visit to the website and link you to previous chats you may have had with us.
Duration: session
Domain: accord-myunion.org
ss
This cookie is set by Tawk.to. This cookie is used to enable the live web chat function.
Duration: session
Domain: va.tawk.to
_iub_cs-*
Iubenda manages our websites cookie consent banner. This cookie stores the decisions you make in relation to accepting or rejecting cookies. It enables us to recall your choices when you return to the website and to comply with GDPR regulations. This cookie will be set when you accept or reject cookies using our cookie banner.
Duration: 1 year
Domain: accord-myunion.org
Measurement
These cookies allow Accord to collect analytical data on how visitors use our website. We use this data to try and improve our website, making it easier for you to find what you are looking for more quickly. These cookies are not necessary in order for you to use our site or any particular functionality.
Cookie name
Details
_ga
Google Analytics is a web analysis service provided by Google. The cookie is used to collect information about how you use our website. This includes visit and session details, campaign data you may have clicked on, and how you interact across the site. If you're logged into your Google account, Google will know more about you.
Duration: 2 years
Domain: accord-myunion.org
_gid
This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.
Duration: 1 day
Domain: accord-myunion.org
_ga_4SYH7VDN5X
This cookie is installed by Google Analytics. This uses Google's new GA4 tracking which replaces the Universal Analytics. It provides greater protection for your identity when tracking your activity across our website. This cookie is used to collect information about how you use our website. This includes visit and session details, campaign data you may have clicked on, and how you interact across the site. r
Duration: 1 month
Domain: accord-myunion.org
_gat_UA-65515158-1
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of your activity on our website. It is a variation of the _gat cookie which is used to limit the amount of data recorded by on high traffic volume websites.
Duration: 1 minute
Domain: accord-myunion.org
_hjid
This cookie is set by Hotjar. This cookie is set when you first lands on a page with a Hotjar script. It is used to maintain a random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the website will be attributed to the same user ID.
Duration: 1 year
Domain: accord-myunion.org
_hjFirstSeen
This is set by Hotjar to identify your first session. It stores a true/false value, indicating whether this was the
first time Hotjar saw you on the website. It is used by Recording filters to identify new user sessions.
Duration: 30 minutes
Domain: accord-myunion.org
_hjAbsoluteSessionInProgress
This cookie is set by Hotjar, to measure your session progress.
Duration: 30 minutes
Domain: accord-myunion.org
As we add or change features on the website, we'll update this policy to reflect any changes in the cookies we use.
Cookie consent
We disable by default all but essential cookies on our website. This means that some website functionality remains blocked until you've provided consent. This means you won't be able to access the full experience of our website if you ignore the consent banner. As an example, you won't be able to use live chat until you've consented to functionality cookies.
The first time you load our website you'll receive a prompt to consent to cookies. You'll need to reconsent every time you clear your cookies, or if you use a new device to access our website. The cookie consent banner gives you control of the cookies you wish to allow us to use. You have the option to accept or reject each category of cookies.
You can change your consent by clicking on the key symbol in the bottom left corner of every page of our website. You can also clear your browser cookies which resets your consents.
Disabling Cookies
The first time you load our website you'll receive a prompt to consent to cookies. To reject, you can either select 'reject all' or click 'learn more and customise' for greater control.
You can change your consent by clicking on the key symbol in the bottom left corner of every page of our website. You can also clear your browser cookies which resets your consents.
You are free to disable all cookies except those that are necessary for our website to function. Disabling some cookies may prevent you from using specific functionality on our website. As an example, you won't be able to use live chat until you've consented to functionality cookies.