Accord's financial statements
Accord aims to be transparent and accountable. Read our annual financial statements to members in compliance with Section 32A of Trade Union and Labour Relations (Consolidation) Act 1992.View resource
The union is governed by a set of rules. Find out more about the union’s objectives, our purpose, and how we organise.View resource
Accord's values & campaigns
Find out more about Accord, our values, and our current campaigns.View resource
We strive to always do our best by our members, but occasionally mistakes can happen. If you have a complaint about an aspect of your membership or the service that we’ve offered you, drop us a line and tell us. We’ll do what we can to put things right.
If we can’t address your concern, the union has a complaints procedure.View resource
Principal Executive Council (PEC)
The Principal Executive Council (PEC) is elected by the membership every two years, in the January before the union’s biennial conference. It is led by the president and two vice presidents. All PEC members are employed by businesses the union negotiates with and are directly elected by Accord members.
The PEC oversees negotiations between Accord and its principal employers. It’s also the union’s governing body.
Meet your Principal Executive Council.View resource
Bank Workers Charity (BWC)
The Bank Workers Charity exist to support the health and wellbeing of the banking community. Existing and former bank employees can access the BWC's many services, support and information. It's free, confidential, and completely independent from your employer.
Contact the BWC through their website below, online chat or by phone on 0800 0234 834.View resource
Covid-19: Support centre
Looking for information about covid-19? Visit our covid-19 support centre for more general information about the pandemic and guidance on isolation.
We're regularly keeping members up to date through our email newsflashes and newsletters. Missed one? Take a look on the news & blog site.View resource
Looking for guidance on a workplace issue or your rights at work? We’ve got a page dedicated to the most frequently raised issues.View resource
Been invited to a meeting at work and need our support? Let us know using our online form.Once we've received your request for representation, we'll organise a suitable caseworker to assist you. Submit request
Accord background for Microsoft Teams (green)
Brighten up your next Teams meeting and promote Accord at the same time by using our green background.Download resource
Accord background for Microsoft Teams (navy blue)
Brighten up your next Teams meeting and promote Accord at the same time by using our navy blue background.Download resource
Become a rep
If your workplace doesn’t have a rep, why not take on the role? You’d be joining over 500 other workplace reps and it’s very rewarding, and not too time-consuming.
Already elected? Complete an rep election form to let us know.Complete form
Cancel your membership
Cancelling your membership means saying goodbye to protection at work and access to your Accord benefits package.
If you’re moving on to another employer or retiring you can stay with us as an associate member. It costs just £7.50 per month and means you’ll still be able to access advice, support, guidance and use the benefit schemes. You can switch to associate membership by calling: 0118 934 1808.
Still thinking of cancelling? We’re sorry to see you go.
We don’t get told by your employer when you leave the business so your membership will continue until you cancel in writing – email is fine: email@example.com or you can complete the form for ease.Complete form
Free subscriptions request (for maternity/adoption leave)
Did you know you may be entitled to a subscription free period of up to 12 months? Check you’re eligible.
Ready to make a claim? Submit your application online.Submit request
Frequently Asked Questions (FAQs)
Got a question about your membership, how Accord works, or what we can do for you? Take a look at our frequently asked questions.View resource
Accord members get access to a range of exclusive benefits, making membership great value for money. Including free legal and tax advice, cashback schemes, a travel club, Will writing and more.View resource
Unsure what your membership rate is, or looking to join us and want to know how much it will cost you? Find out all about our rates and categories of membership.Download resource
Private healthcare cashback claim form
If you’ve used your employers’ private healthcare plan and you’ve received an invoice for the excess that’s payable, you may be eligible to claim up to £100 back from us.
You'll need to provide your supporting evidence along with your claim.Complete form
Study bursary grant application
The study bursary provides support to members who want to learn new skills outside those needed to do their job.
The fund will provide grants of up to 50% of the cost of courses and training materials.
The Bill Wright Memorial Fund was set up as an enduring tribute to Accord’s first general secretary, Bill Wright. Bill was a dedicated trade unionist with a lifelong commitment to education and training and he believed passionately in self-development.Submit request
Fancy your chances winning up to £5000 every month? Join our subscription draw.
Take a look at the subscription draw rules.
Want to join the draw, or update the number of tickets you have? Login to your account and make a change on the payment details screenView resource
Update your membership details
Update your membership details online including adding and removing lottery tickets, updating your personal details (including your bank account for your direct debit), adding or removing mailing consent and cancelling your membership.View resource
Abuse is not part of the job
Raise awareness in your workplace about reporting incidents of abuse from customers. Any Accord members who suffer abuse at the hands of angry customers should report it to management. If nothing gets done, contact the union.Download resource
An overview of all the exclusive benefits available to Accord members. Including free legal and tax advice, cashback schemes, a travel club, Will writing and more.Download resource
Private healthcare cashback scheme
A poster advertising one of our most popular member benefits - the Accord private healthcare cashback scheme. If your employer provides private healthcare, you can claim 50% of the excess you pay out (up to a maximum of £100 cashback in any rolling 12 months’ period). Terms and conditions apply.Download resource
Reasons to join Accord
Pop this poster on your workplace noticeboard to remind your colleagues who haven't yet joined Accord, why they should.Download resource
Accord has over 500 trained workplace representatives across the country who are there to help when things
aren't going so well. Reps are the beating heart of the union, and often the first port of call offering
advice, guidance, information and representation.