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Resources for members

You'll find all the resources you need as a union member. Need something else? Let us know at
About Accord

Accord's financial statements

Accord aims to be transparent and accountable. Read our annual financial statements to members in compliance with Section 32A of Trade Union and Labour Relations (Consolidation) Act 1992.

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Accord's rules

The union is governed by a set of rules. Find out more about the union’s objectives, our purpose, and how we organise.

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Accord's values & campaigns

Find out more about Accord, our values, and our current campaigns.

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Complaints policy

We strive to always do our best by our members, but occasionally mistakes can happen. If you have a complaint about an aspect of your membership or the service that we’ve offered you, drop us a line and tell us. We’ll do what we can to put things right.

If we can’t address your concern, the union has a complaints procedure.

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Principal Executive Council (PEC)

The Principal Executive Council (PEC) is elected by the membership every two years, in the January before the union’s biennial conference. It is led by the president and two vice presidents. All PEC members are employed by businesses the union negotiates with and are directly elected by Accord members.

The PEC oversees negotiations between Accord and its principal employers. It’s also the union’s governing body.

Meet your Principal Executive Council.

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Guidance and support

Bank Workers Charity (BWC)

The Bank Workers Charity exist to support the health and wellbeing of the banking community. Existing and former bank employees can access the BWC's many services, support and information. It's free, confidential, and completely independent from your employer.

Contact the BWC through their website below, online chat or by phone on 0800 0234 834.

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Covid-19: Support centre

Looking for information about covid-19? Visit our covid-19 support centre for more general information about the pandemic and guidance on isolation.

We're regularly keeping members up to date through our email newsflashes and newsletters. Missed one? Take a look on the news & blog site.

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Looking for guidance on a workplace issue or your rights at work? We’ve got a page dedicated to the most frequently raised issues.

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Representation request

Been invited to a meeting at work and need our support? Let us know using our online form.

Once we've received your request for representation, we'll organise a suitable caseworker to assist you.

Submit request
Leaflets and other downloads

Accord background for Microsoft Teams (green)

Brighten up your next Teams meeting and promote Accord at the same time by using our green background.

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Accord background for Microsoft Teams (navy blue)

Brighten up your next Teams meeting and promote Accord at the same time by using our navy blue background.

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Membership information

Become a rep

If your workplace doesn’t have a rep, why not take on the role? You’d be joining over 500 other workplace reps and it’s very rewarding, and not too time-consuming.

Find out more.

Already elected? Complete an rep election form to let us know.

Complete form

Cancel your membership

Cancelling your membership means saying goodbye to protection at work and access to your Accord benefits package.

If you’re moving on to another employer or retiring you can stay with us as an associate member. It costs just £7.50 per month and means you’ll still be able to access advice, support, guidance and use the benefit schemes. You can switch to associate membership by calling: 0118 934 1808.

Still thinking of cancelling? We’re sorry to see you go.

We don’t get told by your employer when you leave the business so your membership will continue until you cancel in writing – email is fine: or you can complete the form for ease.

Complete form

Free subscriptions request (for maternity/adoption leave)

Did you know you may be entitled to a subscription free period of up to 12 months? Check you’re eligible.

Ready to make a claim? Submit your application online.

Submit request

Frequently Asked Questions (FAQs)

Got a question about your membership, how Accord works, or what we can do for you? Take a look at our frequently asked questions.

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Membership benefits

Accord members get access to a range of exclusive benefits, making membership great value for money. Including free legal and tax advice, cashback schemes, a travel club, Will writing and more.

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Membership rates

Unsure what your membership rate is, or looking to join us and want to know how much it will cost you? Find out all about our rates and categories of membership.

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Private healthcare cashback claim form

If you’ve used your employers’ private healthcare plan and you’ve received an invoice for the excess that’s payable, you may be eligible to claim up to £100 back from us.

Check if you’re eligible to make a claim.

You'll need to provide your supporting evidence along with your claim.

Complete form

Study bursary grant application

The study bursary provides support to members who want to learn new skills outside those needed to do their job.

The fund will provide grants of up to 50% of the cost of courses and training materials.

The Bill Wright Memorial Fund was set up as an enduring tribute to Accord’s first general secretary, Bill Wright. Bill was a dedicated trade unionist with a lifelong commitment to education and training and he believed passionately in self-development.

Submit request

Subscription draw

Fancy your chances winning up to £5000 every month? Join our subscription draw.

Take a look at the subscription draw rules.

Want to join the draw, or update the number of tickets you have? Login to your account and make a change on the payment details screen

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Update your membership details

Update your membership details online including adding and removing lottery tickets, updating your personal details (including your bank account for your direct debit), adding or removing mailing consent and cancelling your membership.

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Abuse is not part of the job

Raise awareness in your workplace about reporting incidents of abuse from customers. Any Accord members who suffer abuse at the hands of angry customers should report it to management. If nothing gets done, contact the union.

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Member benefits

An overview of all the exclusive benefits available to Accord members. Including free legal and tax advice, cashback schemes, a travel club, Will writing and more.

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Private healthcare cashback scheme

A poster advertising one of our most popular member benefits - the Accord private healthcare cashback scheme. If your employer provides private healthcare, you can claim 50% of the excess you pay out (up to a maximum of £100 cashback in any rolling 12 months’ period). Terms and conditions apply.

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Reasons to join Accord

Pop this poster on your workplace noticeboard to remind your colleagues who haven't yet joined Accord, why they should.

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MyAccord magazines

View all the MyAccord magazines on our news and blog page

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View all of our members newsletters on our news & blog page

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Become a rep

Accord has over 500 trained workplace representatives across the country who are there to help when things
aren't going so well. Reps are the beating heart of the union, and often the first port of call offering
advice, guidance, information and representation.

Find out more Rep election form