Resources for members

Accord's financial statements

Accord aims to be transparent and accountable. Read our annual financial statements to members in compliance with Section 32A of Trade Union and Labour Relations (Consolidation) Act 1992.

Accord's rules

The union is governed by a set of rules. Find out more about the union’s objectives, our purpose, and how we organise.

Accord's values & campaigns

Find out more about Accord, our values, and our current campaigns.

Complaints policy

We strive to always do our best by our members, but occasionally mistakes can happen. If you have a complaint about an aspect of your membership or the service that we’ve offered you, drop us a line and tell us. We’ll do what we can to put things right.

If we can’t address your concern, the union has a complaints procedure.

Principal Executive Council (PEC)

The Principal Executive Council (PEC) is elected by the membership every two years, in the January before the union’s biennial conference. It is led by the president and two vice presidents. All PEC members are employed by businesses the union negotiates with and are directly elected by Accord members.

The PEC oversees negotiations between Accord and its principal employers. It’s also the union’s governing body.

Meet your Principal Executive Council.

Bank Workers Charity (BWC)

The Bank Workers Charity exist to support the health and wellbeing of the banking community. Existing and former bank employees can access the BWC's many services, support and information. It's free, confidential, and completely independent from your employer.

Contact the BWC through their website below, online chat or by phone on 0800 0234 834.

Covid-19: Support centre

Looking for information about covid-19? Visit our covid-19 support centre for more general information about the pandemic and guidance on isolation.

We're regularly keeping members up to date through our email newsflashes and newsletters. Missed one? Take a look on the news & blog site.

Guidance

Looking for guidance on a workplace issue or your rights at work? We’ve got a page dedicated to the most frequently raised issues.

Representation request

Been invited to a meeting at work and need our support? Let us know using our online form.

Accord background for Microsoft Teams (green)

Brighten up your next Teams meeting and promote Accord at the same time by using our green background.

Accord background for Microsoft Teams (navy blue)

Brighten up your next Teams meeting and promote Accord at the same time by using our navy blue background.

Become a rep

If your workplace doesn’t have a rep, why not take on the role? You’d be joining over 500 other workplace reps and it’s very rewarding, and not too time-consuming.

Find out more.

Already elected? Complete an rep election form to let us know.

Cancel your membership

Cancelling your membership means saying goodbye to protection at work and access to your Accord benefits package.

If you’re moving on to another employer or retiring you can stay with us as an associate member. It costs just £7.50 per month and means you’ll still be able to access advice, support, guidance and use the benefit schemes. You can switch to associate membership by calling: 0118 934 1808.

Still thinking of cancelling? We’re sorry to see you go.

We don’t get told by your employer when you leave the business so your membership will continue until you cancel in writing – email is fine: info@accordhq.org or you can complete the form for ease.

Free subscriptions request (for maternity/adoption leave)

Did you know you may be entitled to a subscription free period of up to 12 months? Check you’re eligible.

Ready to make a claim? Submit your application online.

Frequently Asked Questions (FAQs)

Got a question about your membership, how Accord works, or what we can do for you? Take a look at our frequently asked questions.

Membership benefits

Accord members get access to a range of exclusive benefits, making membership great value for money. Including free legal and tax advice, cashback schemes, a travel club, Will writing and more.

Membership rates

Unsure what your membership rate is, or looking to join us and want to know how much it will cost you? Find out all about our rates and categories of membership.

Private healthcare cashback claim form

If you’ve used your employers’ private healthcare plan and you’ve received an invoice for the excess that’s payable, you may be eligible to claim up to £100 back from us.

Check if you’re eligible to make a claim.

You'll need to provide your supporting evidence along with your claim.

Study bursary grant application

The study bursary provides support to members who want to learn new skills outside those needed to do their job.

The fund will provide grants of up to 50% of the cost of courses and training materials.

The Bill Wright Memorial Fund was set up as an enduring tribute to Accord’s first general secretary, Bill Wright. Bill was a dedicated trade unionist with a lifelong commitment to education and training and he believed passionately in self-development.

Subscription draw

Fancy your chances winning up to £5000 every month? Join our subscription draw.

Take a look at the subscription draw rules.