Resources for members

Accord's financial statements

Accord aims to be transparent and accountable. Read our annual financial statements to members in compliance with Section 32A of Trade Union and Labour Relations (Consolidation) Act 1992.

Accord's rules

The union is governed by a set of rules. Find out more about the union’s objectives, our purpose, and how we organise.

Accord's values & campaigns

Find out more about Accord, our values, and our current campaigns.

Complaints policy

We strive to always do our best by our members, but occasionally mistakes can happen. If you have a complaint about an aspect of your membership or the service that we’ve offered you, drop us a line and tell us. We’ll do what we can to put things right.

If we can’t address your concern, the union has a complaints procedure.

Principal Executive Council (PEC)

The Principal Executive Council (PEC) is elected by the membership every two years, in the January before the union’s biennial conference. It is led by the president and two vice presidents. All PEC members are employed by businesses the union negotiates with and are directly elected by Accord members.

The PEC oversees negotiations between Accord and its principal employers. It’s also the union’s governing body.

Meet your Principal Executive Council.

Bank Workers Charity (BWC)

The Bank Workers Charity exist to support the health and wellbeing of the banking community. Existing and former bank employees can access the BWC's many services, support and information. It's free, confidential, and completely independent from your employer.

Contact the BWC through their website below, online chat or by phone on 0800 0234 834.

Covid-19: Support centre

Looking for information about covid-19? Visit our covid-19 support centre for more general information about the pandemic and guidance on isolation.

We're regularly keeping members up to date through our email newsflashes and newsletters. Missed one? Take a look on the news & blog site.

Guidance

Looking for guidance on a workplace issue or your rights at work? We’ve got a page dedicated to the most frequently raised issues.

Representation request

Been invited to a meeting at work and need our support? Let us know using our online form.

Once we've received your request for representation, we'll organise a suitable caseworker to assist you.

Accord background for Microsoft Teams (green)

Brighten up your next Teams meeting and promote Accord at the same time by using our green background.

Accord background for Microsoft Teams (navy blue)

Brighten up your next Teams meeting and promote Accord at the same time by using our navy blue background.

Accord membership application form

The easiest way to join Accord is by joining online. However, if you'd prefer, you can download, fill in and send back this application form - either scan and send by email to [email protected] or send via post to: Freepost ACCORD UNION

Associate membership leaflet

Lots of our members who move to another employer or retire choose to stay with us as an associate member. You’ll still be able to access advice, support, guidance and use the benefit schemes for a reduced monthly rate. This leaflet details more on associate membership and how you can make the switch.

Let's talk about menopause leaflet

Our 'Let's talk about menopause' leaflet provides useful tips on how to have a menopause conversation with your manager, how to have a menopause conversation as a manager, the common menopause symptoms and the support available to you though your employer and Accord.

Recruitment leaflet

Share a copy of this recruitment leaflet with colleagues who aren't yet members of Accord. It explains all about the union, what we do and the benefits of joining. Pop a copy on your workplace noticeboard or share electronically.

Become a rep

If your workplace doesn’t have a rep, why not take on the role? You’d be joining over 500 other workplace reps and it’s very rewarding, and not too time-consuming.

Find out more.

Already elected? Complete an rep election form to let us know.

Cancel your membership

We're sorry to hear you're thinking of leaving us. Cancelling your membership means saying goodbye to protection at work and access to your Accord benefits package.

Let's talk through your options, and if you still want to cancel we've got a form for you to complete.

Free subscriptions request (for maternity/adoption/shared parental leave)

Did you know you may be entitled to a subscription free period of up to 12 months? Check you’re eligible.

Ready to make a claim? Submit your application online.

Frequently Asked Questions (FAQs)

Got a question about your membership, how Accord works, or what we can do for you? Take a look at our frequently asked questions.

Lifelong Learning Fund grant application

The Lifelong Learning Fund provides support to members who want to learn new skills, from flower arranging to a master’s degree – you can apply for a grant whatever you fancy doing on your self-development journey.

The fund will provide grants of up to 50% of the cost of courses and training materials, up to a maximum of £500.

Accord first launched a study bursary, called the Bill Wright Memorial Fund, as an enduring tribute to Accord’s first general secretary, Bill Wright. Bill was a dedicated trade unionist with a lifelong commitment to education and training and he believed passionately in self-development. Accord also commemorated Clive Webster's (Accord Deputy General Secretary), tireless union work by offering a scholarship to provide opportunities for several Accord members to return to degree level education.

Membership benefits

Accord members get access to a range of exclusive benefits, making membership great value for money. Including free legal and tax advice, cashback schemes, a travel club, Will writing and more.

Membership rates

Unsure what your membership rate is, or looking to join us and want to know how much it will cost you? Find out all about our rates and categories of membership.

Private healthcare cashback claim form (BUPA / AXA / Mayfair Worldwide etc)

If you’ve used your employers’ private healthcare plan and you’ve received an invoice for the excess that’s payable, you may be eligible to claim up to £100 back from us.

Check if you’re eligible to make a claim.

You'll need to provide your supporting evidence along with your claim.

Subscription draw

Fancy your chances winning up to £5000 every month? Join our subscription draw.

Take a look at the subscription draw rules.

Want to join the draw, or update the number of tickets you have? Login to your membership profile and make a change on the payment details screen

Update your membership details

Update your membership details online including adding and removing lottery tickets, updating your personal details (including your bank account for your direct debit), adding or removing mailing consent and cancelling your membership.

Abuse is not part of the job

Raise awareness in your workplace about reporting incidents of abuse from customers. Any Accord members who suffer abuse at the hands of angry customers should report it to management. If nothing gets done, contact the union.

Let's talk about menopause

Menopause isn’t a dirty word. It’s a fact of life. It's a transition. Use this poster to raise awareness in your workplace about the menopause symptoms and the guidance and support that's available.

Member benefits

An overview of all the exclusive benefits available to Accord members. Including free legal and tax advice, cashback schemes, a travel club, Will writing and more.

Private healthcare cashback scheme (BUPA / AXA / Mayfair Worldwide etc)

A poster advertising one of our most popular member benefits - the Accord private healthcare cashback scheme. If your employer provides private healthcare, you can claim 50% of the excess you pay out (up to a maximum of £100 cashback in any rolling 12 months’ period). Terms and conditions apply.

Reasons to join Accord

Pop this poster on your workplace noticeboard to remind your colleagues who haven't yet joined Accord, why they should.

MyAccord magazines

View all the MyAccord magazines on our news and blog page

Newsletters

View all of our members newsletters on our news & blog page

Accord PowerPoint presentation template

Want to make a presentation to your fellow members, colleagues, or managers? We've created a standard Accord template which will give all your presentations that professional feel.

Disciplinary appeal letter template

Unhappy with the outcome of a disciplinary investigation? Our appeal letter template will help you to think through the points of unfairness you're wishing to raise and to structure your appeal arguments.

If you need further help, talk with your local rep or contact your local Accord officer.

Dismissal appeal letter template

Been dismissed but feel that the outcome was unfair? We've got an appeal letter template tailored to challenging dismissals. It will help you to think about the points of unfairness you're wishing to raise and to structure your appeal arguments.

If you need further help, talk with your local rep or contact your local Accord officer.

Grievance appeal letter template

Not satisfied with the outcome of your grievance? We've created an appeal letter template to help you consider and structure your appeal arguments.

If you need further help, talk with your local rep or contact your local Accord officer.

Grievance letter template

Need help to write a grievance, or want guidance on what to include? We've created a grievance letter template to help you structure your arguments and think about the key points you wish to raise.

If you need further help, talk with your local rep or contact your local Accord officer.

Health Wellbeing & Attendance appeal letter template

Not satisfied with the outcome of a formal health wellbeing & attendance meeting? We've created an appeal letter template to help you consider and structure your appeal arguments.

If you need further help, talk with your local rep or contact your local Accord officer.

Redundancy selection appeal letter template

Been advised you're being made redundant and feel this is unfair? We've got an appeal letter template tailored to helping you challenge the decision. You'll find useful prompts and guidance to help you structure your arguments.

If you need further help, talk with your local rep or contact your local Accord officer.