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This September newsround for members in TSB provides an update on the latest changes in the branch network, the bank's response to abusive customers, new domestic abuse support, total reward statements for colleagues, Covid updates, and more.
This July newsround for members in TSB provides an update on the lifting of restrictions in England and what this means for staff, dealing with abusive customers, concerns about staffing issues, the impact of long Covid, and more.
Another issue of our new communication just for Accord reps in Lloyds Banking Group. This update covers issues outside of the regular 'business news' that relate directly to the role of a rep - including lifting restrictions, TUC flexible working survey, a long Covid petition, member webinars, a BWC guide to anxiety and more. #Reps #LBG
This July newsround for members in LBG provides an update on the lifting of restrictions and what that means for staff, recognising long covid as a disability, travel allowances and claiming expenses, staffing problems in branches, how to deal with customer abuse, D & E grading changes, and more.
The first issue of our new communication just for Accord reps in LBG and TSB. This update covers issues that relate directly to the role of a rep outside of 'business news', including data protection guidance, website updates, mental health awareness, events, recruitment and more.
This May newsround for members in TSB provides an update on branch opening hours, recruitment in Customer Services Operations, a shift pattern review in Transactional Fraud Operations, changes in the APAF team, and more.
This March newsround for members in TSB provides an update on the BSB 2020 employee survey results, the 2021 pay agreement, new ways of working post covid and more.
For members in Community Banks following our meeting with business leaders yesterday.
Another special edition COVID-19 update has been issued to Accord members who work in Halifax, Lloyds and Bank of Scotland branches.