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We teamed up with the Bank Workers Charity to look at the uncertainties created by the long pandemic, and to identify strategies we can employ to get us safely through without risks to our mental health and wellbeing.
An update for MaPAs in LBG who have been told to record customer calls, including two significant changes that have been made as a result of member feedback and representations by Accord.
An update on our concerns following the bank's decision to tell MaPAs to record calls without advising customers - something that wasn’t discussed with Accord before it was rolled out.
An update on LBG's shift review in Customer Contact and Customer Operations.
LBG has announced plans for a shift review in Customer Contact and Customer Operations.
Accord members in Lloyds Banking Group say YES to union signing an agreement to implement pay proposals
Management jobs to go – but managers get more choice this time. An update on the bank's proposals to reduce the number of managers in the community banks.
#HeartUnions week is a national event organised by the TUC. This year it’s taking place from 8-14 February 2021 - here's how you can get involved.
We celebrate the contributions of the 'five faces' of the official LGBT+ history month campaign, plus we've selected 3 trade unionists that inspire us. We also touch on the TUC's LGBT+ 2021 conference and domestic abuse.