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16 April 2021

Accord newsflash

For members in Customer Services

Update: 2021 shift review in Customer Services

Following LBG's announcement of a shift review in Customer Contact and Customer Operations, most colleagues will know the outcome of the shift review by now. 

A newsflash has been sent to members in Customer Services to offer further guidance to those who may have a significant difficulty switching to their new shift.

Read the update

Impacted members who need advice, guidance or support should get in touch with the officer for their workplace.

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