For TSB members.
The standard full-time contract is for a working week of 35 hours. The way that you work your hours is your working pattern and may vary depending upon the area of the business you work and their operating hours, the job role you have, personal or other business requirements. Variations to your working pattern are agreed through the agile working process (sometimes referred to as flexible working).
Your employer complies with the working time regulations which ensures you receive enough rest between periods of work, have breaks during your working day, and limits the number of hours you work over a defined period of time. Here's some further detail:
There are specific rules in place for young workers. Young workers are defined as anyone over school leaving age but not yet 18:
Overtime is payment for hours worked above your contracted working hours. You have the option to be paid for this overtime, or to take it as time off in lieu. Any overtime you work is taken into consideration for the purposes of ensuring you comply with the working time regulations and do not exceed 48 hours of work a week (averaged). Not every grade or role is eligible for overtime.
You can request a change to your working hours and the way that you work through the bank's flexible working process. Among other options, this could include adjusting the days or hours you work, becoming a job share partner, compressing your hours, or ensuring you can meet the needs of caring responsibilities you have.
For business led changes, take a look at our guidance on changes to working hours in TSB.