Catch up on all of our activities through our news, blogs, newsletters and magazines.
Search all news & blog:
Not sure what to search for?
Check out these commonly used links.
Customer Contact in LBG is changing its opening hours for most Personal Banking customers from July 2022. This newsflash details how members in Customer Contact may be impacted by the changes.
Read this article
Having tried unsuccessfully for several years to resource its business by volunteers on premium pay rates, Unsecured Financial Assistance has decided to open on selected bank holidays from 2023 onwards.
Read this article
A shift review is underway in Lloyds Banking Group's Customer Financial Assistance Secured Telephony. A newsflash has been sent to the members impacted by the changes.
Read this article
Accord members in Lloyds Banking Group can now vote in the ballot on the 2022 pay proposals. The ballot will close at 12 noon on Friday 18 March.
Read this article
Lloyds Banking Group has published its results for 2021, the return of GPS awards and made improvements to its pay proposals for April 2022 following negotiations with Accord and Unite. No agreement has been reached at this stage.
Read this article
Customer Services is transferring all Fraud and Disputes Advisers and Team Managers in Customer Contact and Operations into a different job family which will increase their pay group with effect from 1 March 2022.
Read this article
An update for Accord members in Lloyds Banking Group following a meeting with business leaders this morning to discuss what policies or rules should be in place to reduce the risk of Covid spreading.
Read this article
Read Tara's story about how she turned to Accord officer, Krisna Lakhani, to help get her through some tough times at work.
Read this article
#HeartUnions week is a national event organised by the TUC. This year it’s taking place from 14 - 21 February 2022 - here's how you can get involved.
Read this article