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20 January 2022

Reduction of 22 roles in LBG’s Customer Financial Assistance announced

Change programme
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Changes in Customer Financial Assistance

As a result of a change programme in Lloyds Banking Group announced today, 25 roles are being removed and 3 new roles created, resulting in a net reduction of 22 roles. Briefings for impacted staff started this morning. 

The affected business area is:

The changes impact a number of locations across the UK but there will be no impact to customer facing teams as a result of these changes.

Avoiding compulsory redundancies

The union has contacted impacted members to offer support and advice.

Commenting Accord’s General Secretary, Ged Nichols, said:

“Job reductions are never welcome but particularly in the current economic climate. We'll be working hard to ensure that compulsory redundancies are a last resort, pressing Lloyds Banking Group to make every reasonable effort to find alternative roles for those who want to stay with the Group.”

Accord’s President, Neil Magill, added:

“We’ve got an excellent track record of working with LBG to do the right thing by its people through business reorganisations by providing individual support to any member who needs it. These changes will be dealt with in the same way.”

For further information please contact [email protected].

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