A worrying future for branches
Many of us in the branch network found ourselves in completely new roles in February.
Band Es who have never used the Colleague Resourcing Tool (CRT) are suddenly planning staffing for large pools, Band Ds who have no experience with Banking Consultants are having to lead business performance, people are in different branches with different teams, all being led by Senior Managers and Area Teams who themselves are in new roles and still learning.
Demands are being piled high with a need for performance to be now, instead of grown through behaviours over time, resourcing reduced, IT still not up to scratch, and the big change of Banking Made Easy (BME) to embed.
I'm shocked to find that after such a short period of time, Area Directors are talking about ‘Back to Your Best’ plans, which with the recent changes, now make colleagues very worried about the future. I've never known branch management to be so stressed as a population with so many wanting to leave the network.
Surely, there should be more time for colleagues to adjust and learn? Capabilities for long-term sustainability and performance need this time. Cynics say this is the way to avoid redundancies / retraining when branches close - manage people out now through B2YB.
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