Lydia Mulligan, Assistant Regional Officer
Tell us about your career and how you got started in the union?
I've worked for Lloyd's banking group for 17 years. I started out in a Halifax Branch as a banking consultant. I did that for a long time and thoroughly enjoyed it because I super love people. But then, as my children got a bit older, I wanted to progress in my career, so I went to head office to be a business banking manager.
I've always been with the Union. When I joined 17 years ago, the rep came around and said, “you need to join us”. I had no idea what I was joining. But as work progressed, and there were a few issues here and there, I used the union and was like “Whoa! This is fantastic. This is brilliant.” And that’s when I became much more in love with it.
So, when this secondment came up, I ran towards it.
What does working for the union mean to you?
I’m all about people. I like helping customers but I’m more about what’s right.
I believe that the main reason for taking a job is to earn income so you can have a sustainable life. But in striving to support our families, we don’t deserve to be treated in any way shape or form. That’s just not OK.
The world’s full of people who have home problems, family problems, addiction problems, mental health problems. It can affect the way you treat people and the way they treat you. The union’s so important because it supplies the support and advice needed to help if you feel poorly treated. Sometimes it can be a conversation, a phone call, or a good old sit down. But either way, members can be reassured that someone there’s looking into the situation for them and offering fantastic support.
So, it’s about being present and showing that the union is doing a lot in the background for all of us.
Who first asked you to get involved in the union?
A woman called Fran O’Dowd. She was brilliant, an absolute inspiration to me.
What do you think are the big challenges facing women at work?
If I’m honest, it’s the ever-changing culture of Lloyds Banking Group. They’re always changing structures and opening hours. And as women, we have extra jobs when we go home. We have to make sure the house is tidy, the dinner’s done. It doesn’t stop when you go home. So, at work you want structure and routine. And when they change things all the time you’re all out of sync.
And what about the challenges facing people of colour at work?
I know the group are looking at inclusion and diversity, which is good. But I feel they need to do more because, being honest, I don't see many people of colour in managerial roles. I know they're trying their best to change that, and that's brilliant. But it can be challenging. You do sometimes feel you’re back in the stone age.
But they’re going in the right direction and when it comes to Black History Month and things like that I'm always asked if I want to contribute. And I appreciate that because it shows me that they're interested in my ethnicity and culture.
Last question. Can you tell us about a woman who inspires you?
My sister inspires me because she had a bad drug problem when she was younger and doesn't anymore. That’s something hard to overcome. So, my sister inspires me because she did that. And she's a nice person. And that is something that I aspire to be.