Catch up on all of our activities through our news, blogs, newsletters and magazines.
Search all news & blog:
An update on the latest consultations between Accord and LBG Customer Services, including a new approach to pay progression and role reviews.
Read this article
Mental Health Awareness Week starts today and this year’s theme is loneliness. This blog posts looks at the ways you can get involved and show your support, how to improve mental wellbeing at work and the available support.
Read this article
Lloyds Banking Group has announced plans to close the Bournemouth Holdenhurst Road site and for colleagues to use the new Branch Community Office in Poole from early 2023.
Read this article
Accord has asked for interim measures from Lloyds Banking Group following further inflation increases and to assist with the rises in fuel and energy costs. The union also has upcoming joint discussions about the Group's Q1 results and the GPS Award.
Read this article
A job vacancy has become available at Accord for a Regional Officer covering the Midlands and North of England. The closing date for applications is Monday 16th May 2022.
Read this article
Colleagues impacted by the bank’s decision to change its Personal Banking opening hours from 4th July 2022 will have their outcomes of the preferencing process communicated from today.
Read this article
Lloyds Banking Group has announced plans to bring all Halifax office-based staff together into one location meaning the closure of Copley.
Read this article
This April newsround for members in TSB provides an update on pay 2022, policy improvements, information on career development opportunities, how to become an Accord rep and more.
Read this article
As promised to members, we've carried out some further analysis on how members voted in the ballot on LBG’s 2022 pay proposals. Here are the main headlines.
Read this article
In Commercial Bank, CB Delivery has decided to make the 2nd January Bank Holiday in Scotland a working day across all of their Scottish based teams. Accord does not support this change.
Read this article
The closure of 24 Lloyds, 19 Bank of Scotland and 17 Halifax branches has been announced today with the closures scheduled between June and September 2022.
Read this article
Members voted in record numbers on the 2022 pay proposals in Lloyds Banking Group - with a clear majority voting in favour of Accord signing an agreement to implement the proposals with effect from 1st April.
Read this article
As a result of three change programmes in Lloyds Banking Group announced today, 171 roles are being removed and 6 new roles created, with Customer Service Operations absorbing most of the losses.
Read this article
Customer Contact in LBG is changing its opening hours for most Personal Banking customers from July 2022. This newsflash details how members in Customer Contact may be impacted by the changes.
Read this article
Having tried unsuccessfully for several years to resource its business by volunteers on premium pay rates, Unsecured Financial Assistance has decided to open on selected bank holidays from 2023 onwards.
Read this article
A shift review is underway in Lloyds Banking Group's Customer Financial Assistance Secured Telephony. A newsflash has been sent to the members impacted by the changes.
Read this article
Accord members in Lloyds Banking Group can now vote in the ballot on the 2022 pay proposals. The ballot will close at 12 noon on Friday 18 March.
Read this article
Lloyds Banking Group has published its results for 2021, the return of GPS awards and made improvements to its pay proposals for April 2022 following negotiations with Accord and Unite. No agreement has been reached at this stage.
Read this article
Customer Services is transferring all Fraud and Disputes Advisers and Team Managers in Customer Contact and Operations into a different job family which will increase their pay group with effect from 1 March 2022.
Read this article
An update for Accord members in Lloyds Banking Group following a meeting with business leaders this morning to discuss what policies or rules should be in place to reduce the risk of Covid spreading.
Read this article
Read Tara's story about how she turned to Accord officer, Krisna Lakhani, to help get her through some tough times at work.
Read this article
#HeartUnions week is a national event organised by the TUC. This year it’s taking place from 14 - 21 February 2022 - here's how you can get involved.
Read this article
Further to the closure of the nominations website, the process to elect Accord's President & Principal Executive Council members for the 2022 – 2024 term is now complete.
Read this article
This week is Children’s Mental Health Week. Find out what mental health support is available for children, and register for our next wellbeing webinar with the Bank Workers Charity where we'll explore the common mental health problems and their prevalence among children and young people.
Read this article
TSB has published details of its variable pay award and the proposed April 2022 salary review following negotiations with Accord and Unite. No agreement has been reached at this stage.
Read this article
As a result of a change programme in Lloyds Banking Group announced today, 25 roles are being removed and 3 new roles created, resulting in a net reduction of 22 roles.
Read this article
Menopause affects us all, not just women of “a certain age”. All of us – in one way or another. We've continued our joint work with Lloyds Banking Group to remove the stigma from the word menopause and to improve awareness and support. That’s why we’re using January as ‘menopause activity month’.
Read this article
Today is 'Brew Monday' - a chance to reach out for a cuppa and a catch-up. Download some useful resources and read the Bank Workers Charity's guide to positivity and reframing your mindset for 2022.
Read this article
The nominations website for members to support candidates for the 2022/2024 President & Principal Executive Council (PEC) is now open.
Read this article
The latest issue of My Accord magazine is available online now. Including details of LBG's 2022 pay offer, the menopause revolution, how we're tackling race issues in the workplace, Omicron and what it means for members at work - plus more.
Read this article
The government have implementing 'Plan B' measures, which means there are several changes to guidance in England to counter the Omicron coronavirus variant. Our update covers the latest in our discussions with LBG.
Read this article
After working with TSB alongside Unite for some time, the bank has launched an exciting new parental leave policy, pregnancy or adoption loss and infertility support.
Read this article
TSB has announced today its plans to relocate staff based in the Sunderland and Swansea sites to premises nearer to the city centres in 2022.
Read this article
Lloyds Banking Group has published its pay proposals for April 2022 following negotiations with Accord and Unite. No agreement has been reached at this stage.
Read this article
We’re still awaiting the outcome of further scientific testing to gauge what measures are needed to keep people safe and the NHS able to cope with the new Omicron coronavirus variant. For now, though, read our update on our discussions with LBG.
Read this article
As a result of a change programme in Lloyds Banking Group announced today, 121 roles are being removed with 65 new roles created – resulting in a net reduction of 56 roles.
Read this article
The BWC's Christmas calendar is packed with daily actions to help us prioritise our wellbeing by staying connected with loved ones, taking the time out to relax and practice self-care, manage feelings of stress and anxiety, and much more.
Read this article
TSB has announced the closure of a further 70 branches. The closures will take place between April and June 2022 and will result in the loss of around 150 roles.
Read this article
Whilst we wait for more clarification from the on-going scientific testing of the newly discovered Omicron coronavirus variant, some new measures in England have been announced by the PM that we must all follow.
Read this article
Every year the TUC hosts equality conferences that supplement the general work of TUC congress. These conferences focus on supporting the advancement of issues that disproportionally impact minority groups, and Accord is seeking diverse representation to attend the events.
Read this article
This November newsround for members in TSB provides an update on the bank's Q3 results and what that means for our pay negotiations, the increased demand for Accord reps, an update on health and wellbeing, menopause support and more.
Read this article
Taking direct feedback from our on-call members, we’ve been working with Lloyds Banking Group to improve things. And we’re pleased with the position that’s been reached.
Read this article
Elections will be held for the role of Accord President and the 17 members of the Principal Executive Council (PEC) early next year. The website for candidates to self-nominate is now open.
Read this article
This week is Living Wage Week 2021. And to kick things off, the new 2021/22 living wage rates have been announced which will see over 300,000 people throughout the country set for a vital pay boost.
Read this article
Today, on International Stress Awareness Day - take a moment to think about how you can improve your mental wellbeing and protect yourself from the negative effects of stress. The Bank Workers Charity has developed a variety of guides and tools to help you.
Read this article
Last Thursday First Minister, Mark Drakeford, strengthened zero protective measures to keep people safe and help reduce high levels of coronavirus in Wales. This newsflash details how the bank has reacted to the changes and how they will affect members in the branch networks.
Read this article
We’ve been working with Lloyds Banking Group, alongside Unite, to develop a joint commitment that we all stand behind. Inappropriate or abusive customer behaviour will not be tolerated.
Read this article
Today is Show Racism the Red Card’s annual Wear Red Day. Accord is calling on its members to show their support for the campaign and help challenge racism in society.
Read this article
The closure of 41 Lloyds and 7 Halifax branches has been announced today with the closures scheduled between January and April 2022.
Read this article
Today is World Menopause Day. And we've been working with LBG to support those in transition and all colleagues in better understanding menopause and creating an inclusive culture.
Read this article
The latest post from the Bank Workers Charity on recognising seasonal affective disorder (SAD), managing it, and getting help when you need it.
Read this article
Today, on this World Day for Decent Work, Accord joins with UNI Global Union and unions on every continent to call upon the ILO to designate occupational safety and health as a fundamental right.
Read this article
Accord secured £5,000 from the trades unions charitable trust to make donations to two foodbanks in East and West Belfast in memory of Accord Principal Executive Council member, Maura Kelly, who passed away after a short but difficult period of illness.
Read this article
We’ve been talking to LBG's Community Bank leadership teams about some small changes to be introduced in branches. A newsflash has been sent to members in the branch networks detailing the changes.
Read this article
Lloyds Banking Group’s Matt Sinnott shared an important update on “next steps for new ways of working” in an Interchange message earlier this week. A newsflash has been sent to all members in LBG detailing the key dates and changes.
Read this article
We teamed up with the Bank Workers Charity for a wellbeing webinar to explore the relationship between change, uncertainty and anxiety. We looked at some strategies we can adopt that will help us deal with any fears we have, to negotiate a safe return.
Read this article
The latest post from the Bank Workers Charity on recognising depression, managing it, and getting help when you need it.
Read this article
This September newsround for members in TSB provides an update on the latest changes in the branch network, the bank's response to abusive customers, new domestic abuse support, total reward statements for colleagues, Covid updates, and more.
Read this article
As a result of four change programmes in Lloyds Banking Group announced today, 91 roles are being removed and 19 new roles created, with branch and remote mortgages mainly affected.
Read this article
Every two years in September, Accord holds elections for its workplace reps. The time has come for members in Lloyds Banking Group to self-nominate to take part in the 2021 elections
Read this article
Lloyds Banking Group announced yesterday that some changes will be introduced in branches as more restrictions are lifted. A newsflash has been sent to members in Halifax, Lloyds & Bank of Scotland branches detailing the key changes.
Read this article
South Asian Heritage Month seeks to raise the profile of British South Asian heritage and history in the UK through education, arts, culture and commemoration, with the goal of helping people to better understand the diversity of present-day Britain and improve social cohesion across the country.
Read this article
As a result of 2 change programmes in Lloyds Banking Group announced today, 41 roles are being removed with 2 new roles created resulting in a net reduction of 39 roles.
Read this article
We’re saddened to report that Accord’s former President, Marilyn Morris, passed away on 7th August aged 68.
Read this article
We teamed up with the Bank Workers Charity for a wellbeing webinar to explore our understanding of grief and loss, how it can impact people, and what you can do and say to be supportive.
Read this article
With the temperature soaring across the country you might be finding it uncomfortably hot in your workplace. Find out what your employer should do to help you cope in the heat, and what to do if you're not being supported.
Read this article
This July newsround for members in TSB provides an update on the lifting of restrictions in England and what this means for staff, dealing with abusive customers, concerns about staffing issues, the impact of long Covid, and more.
Read this article
Every year the TUC runs a campaign to coincide with Pride in London. This year the TUC and its affiliates are calling on the government to promote equality and eliminate discrimination against LGBT+ people and build an inclusive culture in words and deeds that supports LGBT+ people’s safety, dignity and equality so that LGBT+ people can thrive and live authentically.
Read this article
Another issue of our new communication just for Accord reps in Lloyds Banking Group. This update covers issues outside of the regular 'business news' that relate directly to the role of a rep - including lifting restrictions, TUC flexible working survey, a long Covid petition, member webinars, a BWC guide to anxiety and more. #Reps #LBG
Read this article
A summary of the updated approach in LBG sites and branches in England, effective from 19th July 2021, and what staff should expect next.
Read this article
A post from the Bank Workers Charity on the relationship support available for adults and young people.
Read this article
Accord has agreed some important changes to Lloyds Banking Group's Job Security Policy and discussions are taking place about the Group Performance Share (bonus) for the current financial year.
Read this article
We're making improvements to our website and introducing new features that help you to make the most of your union membership and get the support you need, when you need it.
Read this article
This July newsround for members in LBG provides an update on the lifting of restrictions and what that means for staff, recognising long covid as a disability, travel allowances and claiming expenses, staffing problems in branches, how to deal with customer abuse, D & E grading changes, and more.
Read this article
We are deeply saddened to share the news that Maura passed away on Saturday, 26th June after a short but difficult period of illness.
Read this article
Our financial statement for year ending 2020 has been prepared for members to understand the total income and expenditure of the union.
Read this article
Lloyds Banking Group has announced that it will remove the upper and lower levels from grades D and E from 1st August 2021 which means there’ll be a single grade D and a single grade E.
Read this article
Latest issue of My Accord magazine is available online now. Including details on reward in 2021 and the union's approach for 2022, plans to tackle race issues in the workplace, the shift in workstyles, new redundancy guidance - plus more.
Read this article
The closure of 29 Lloyds and 15 Halifax branches has been announced today by Lloyds Banking Group with the closures scheduled between September and November 2021.
Read this article
We teamed up with the Bank Workers Charity for a wellbeing webinar to explore loneliness and social wellbeing, the impact of loneliness at work, and some simple ways to ensure we connect with others during the pandemic and beyond.
Read this article
Following talks between Accord, Unite and TSB, some changes have been announced today that will benefit many members in the bank. This newsflash covers the key headlines.
Read this article
Feedback from our members in mortgages - both branch and remote – has shaped the talks we’ve been having with senior management. This brief update covers the key themes.
Read this article
The first issue of our new communication just for Accord reps in LBG and TSB. This update covers issues that relate directly to the role of a rep outside of 'business news', including data protection guidance, website updates, mental health awareness, events, recruitment and more.
Read this article
Diligenta has published details of its annual pay review following negotiations with Accord and Unite. Members are invited to share their feedback.
Read this article
This brief update covers what’s going to change for LBG branch staff when they get to work from Monday 24th May.
Read this article
We're making improvements to our website and introducing new features that help you to make the most of your union membership and get the support you need, when you need it.
Read this article
This May newsround for members in TSB provides an update on branch opening hours, recruitment in Customer Services Operations, a shift pattern review in Transactional Fraud Operations, changes in the APAF team, and more.
Read this article
Mental Health Awareness Week starts today and this year’s theme is nature. This blog posts looks at the ways you can get involved and show your support, how to improve mental wellbeing at work, a real life story on maternal mental health and the available support.
Read this article
On Friday 30th April, Accord said goodbye to one if its long-serving officers, Fran O’Dowd, who retires after 23 years with the union.
Read this article
A voluntary shift review is underway in Branch Financial Assistance.
Read this article
International Workers' Memorial Day (IWMD) gives us an opportunity to remember those who have lost their lives at work, or from work-related injury and diseases.
Read this article
As a result of 5 new change programmes in Lloyds Banking Group announced today, 154 roles are being removed with 19 new roles created resulting in a net reduction of 135 roles.
Read this article
Further guidance for members impacted by LBG's shift review in Customer Contact and Customer Operations.
Read this article
We teamed up with the Bank Workers Charity for a wellbeing webinar that looks at the importance of sleep and what happens if we don’t get enough.
Read this article
TSB has announced today that it is making changes in Customer Service Operations in a number of sites which will impact 128 partners.
Read this article
An update for LBG community bank members detailing a number of changes staff will be faced with to support the lifting of national restrictions.
Read this article
Autism Awareness Week, 29 March - 4 April 2021, provides an opportunity to raise awareness of neurodiversity and equip ourselves with the tools to support colleagues in the workplace.
Read this article
As trade unionists, we stand against the epidemic of male violence and the inequality that underpins it. We demand safety, we demand justice, we demand equality.
Read this article
This March newsround for members in TSB provides an update on the BSB 2020 employee survey results, the 2021 pay agreement, new ways of working post covid and more.
Read this article
This year for Women's History Month, we celebrate International Women's Day by looking at the contributions of women trade union activists who inspire us. You can also read about the TUC Women's Conference, plans to launch an Accord women's group and information about domestic abuse support.
Read this article
We teamed up with the Bank Workers Charity to look at the uncertainties created by the long pandemic, and to identify strategies we can employ to get us safely through without risks to our mental health and wellbeing.
Read this article
An update for MaPAs in LBG who have been told to record customer calls, including two significant changes that have been made as a result of member feedback and representations by Accord.
Read this article
An update on our concerns following the bank's decision to tell MaPAs to record calls without advising customers - something that wasn’t discussed with Accord before it was rolled out.
Read this article
An update on LBG's shift review in Customer Contact and Customer Operations.
Read this article
LBG has announced plans for a shift review in Customer Contact and Customer Operations.
Read this article
Accord members in Lloyds Banking Group say YES to union signing an agreement to implement pay proposals
Read this article
Management jobs to go – but managers get more choice this time. An update on the bank's proposals to reduce the number of managers in the community banks.
Read this article
#HeartUnions week is a national event organised by the TUC. This year it’s taking place from 8-14 February 2021 - here's how you can get involved.
Read this article
We celebrate the contributions of the 'five faces' of the official LGBT+ history month campaign, plus we've selected 3 trade unionists that inspire us. We also touch on the TUC's LGBT+ 2021 conference and domestic abuse.
Read this article
A post from the Bank Workers Charity on the mental health support available for adults and young people.
Read this article
The changes will mean the loss of 190 roles, primarily affecting operations on the Isle of Man, Client Products in Commercial Banking and Customer Services Operations.
Read this article
Details of the TSB variable pay award and the proposed April 2021 salary review have been published. We want to hear what you think.
Read this article
An update on the bank's proposal for staff to return to full contracted hours (or as near as possible) to support customers after branches close.
Read this article
An important message from the Financial Conduct Authority (FCA) on supporting frontline bank workers.
Read this article
After months of hard work, we’re excited to announce the launch of our new website.
Read this article
A quick update on the progress being made with the business on key member concerns, including Covid-19, pay negotiations and policies.
Read this article
Accord members in Lloyds Banking Group can now vote in the consultative ballot on the 2021 pay proposals.
Read this article
An update on the Communisis pay proposal for all our members in this business
Read this article
A quick update on our on-going talks with the Community Bank leadership team. For members in Halifax, Lloyds & Bank of Scotland branches.
Read this article
An update following our most recent meetings with LBG's community bank leadership team. For members in Halifax, Lloyds & Bank of Scotland branches.
Read this article
Latest update following talks with TSB. Covering branch opening hours and Saturday closures due to the current restrictions across the country.
Read this article
An update on the Communisis pay proposal for all our members in this business
Read this article
An update following our meeting with TSB business leaders to discuss its response to the latest lockdown announcement.
Read this article
For members in Community Banks following our meeting with business leaders yesterday.
Read this article
Another special edition COVID-19 update has been issued to Accord members who work in Halifax, Lloyds and Bank of Scotland branches.
Read this article
An update on our activities, issued to Accord members who work in TSB. This issue covers subjects mainly relating to the restructure in the branch network
Read this article
Lloyds Banking Group has published its pay proposals for April 2021 following negotiations with Accord and Unite. No agreement has yet been reached.
Read this article
Schroders Personal Wealth has announced it will cut around 200 jobs from across its business.
Read this article
A combined update on the Comnunisis One Pensions and a pay proposal for our members in Communisis.
Read this article
Our latest Equality Diversity & Inclusion blog considers questions of gender, going beyond the binary, pronouns and an update on our equality monitoring.
Read this article
Latest issue of My Accord magazine available online now. Including highlights from Accord’s first ever virtual conference, and how our reps our keeping your workplace safe.
Read this article
The 3rd December is designated by the UN as International Day for People with Disabilities. Read about the launch of our online interactive eBite called ‘disability: know your rights’.
Read this article
Another special edition COVID-19 update has been issued to Accord members who work in Halifax, Lloyds and Bank of Scotland branches.
Read this article
A special edition COVID-19 update has been issued to Accord members who work in Lloyds Banking Group.
Read this article
Accord hosted its first virtual conference due to Covid restrictions. Find out what happened, and download resources that were shared throughout the event.
Read this article
Lloyds Banking Group has announced it will cut c1,070 jobs while creating c340 new ones. A net job reduction of c730.
Read this article
The TUC introduced Disability Pay Gap Day in 2019. It is the day of the year when the average disabled person stops being paid, compared to a non-disabled person.
Read this article
For our final profile as part of our series for Black History Month. This week we’re talking British politics: this is the story of Olive Morris.
Read this article
This week we’re focusing on hidden British history. This is a report of David Olusoga's (OBE) key messages at a recent TSB event.
Read this article
Accord's black history month profiles - This week we’re focusing on hidden history, and the man that influenced our modern world. This is the story of Lewis Howard Latimer.
Read this article
Lloyds Banking Group has announced changes to its structure which will see 125 roles removed and 62 new roles being created.
Read this article
Accord's black history month profiles - This week our theme is courage; a single act of courage can make a huge difference. This is the story of Ruby Bridges.
Read this article
Find out what Accord's been up to during Black History Month 2020, and we'll explore several biographies of people that we think you should know more about.
Read this article
Every year on the 10th September, organisations and communities across the world come together to raise awareness and to focus on creating a world where fewer people die due to suicide.
Read this article
Latest issue of My Accord available online now. Including what the union has delivered for members by working positively with LBG, how members have adapted to life during the pandemic and how we've been keeping you safe.
Read this article
Our financial statement for year ending 2019 has been prepared for members to understand the total income and expenditure of the union.
Read this article
Anxiety, depression and high levels of stress are becoming more prevalent in the workplace. But there are some things we can do.
Read this article
Our latest Equality Diversity & Inclusion blog considers some of the terminology we use in relation to equality monitoring.
Read this article