Our Covid-19 support centre provides details about the support available to you, latest news and guidance.
In this section you can find out more about covid-19, the symptoms and when to isolate.
What is covid-19 (coronavirus)?
Covid-19 is an infectious disease caused by a newly discovered coronavirus illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.
Coronavirus (COVID‑19) is spreading fast. 1 in 3 people who have the virus have no symptoms, so you could be spreading it without knowing it.
You should avoid all non-essential meetings and interactions. In all circumstances, you should follow the guidance on meeting others safely.
What are the symptoms?
The main symptoms of coronavirus are:
Approximately 1 in 3 people who have coronavirus have no symptoms and could be spreading it without realising it.
Anyone in your support bubble should also stay at home if you have been in close contact with them since your symptoms started or during the 48 hours before they started.
Get help at:
Call 999 if you feel very unwell or think there’s something seriously wrong.Arrange a test on Gov.uk
When to self-isolate?
Health & safety
Keeping you healthy and safe at work is a top priority and never more important as we navigate our way through the COVID-19 pandemic.
We carry out joint health & safety inspections and have supported special covid-19 risk assessments too.
We've created an online learning suite for our reps to help them in undertaking these assessments.
If there are aspects of your workplace environment that concern you, or if you are worried for your safety, please call our helpline on 0118 934 1808. We have a team of officers ready, willing, and able to advise and support you. We continue to have regular meetings with employers to ensure safety remains top priority.Visit our health & safety rep training
We keep members up to date through our regular communications, but if you have an urgent issue, please call our helpline on 0118 934 1808. We have a team of officers ready, willing, and able to advise you.
We've also produced some guidance on homeworking.
Read the statement published by the Financial Conduct Authority on support for frontline bank workers (published 28/01/2021)