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Lloyds Bank, Bank of Scotland and Halifax Community bank branches
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29 January 2025

Community Bank Update

For members in LBG
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Changes in Community Bank announced

Today, Lloyds Banking Group announced its third major restructuring of the year, involving one announcement impacting Community Banks. This brings the total to 15 separate announcements already made this year.

This transformation strategy will see 136 branch closures as part of its ongoing efforts to adapt to changing customer behaviour and modernise services.

We know that announcements like these cause immense worry and uncertainty for colleagues, as the full impact on roles and futures only becomes clearer as branches close. Accord is here to help members navigate this difficult time.

Why are branches closing?

Customer banking habits continue to evolve, with more people choosing to bank online or via mobile apps, reducing footfall in branches. The Group is consolidating services to reflect these changes, ensuring resources are focused on improving customer experience across its brands. These closures aim to enhance efficiency while allowing customers to access services at any branch within the Lloyds, Halifax, and Bank of Scotland networks.

Key changes & timelines

The closure of 136 branches is broken down as follows:

14 Bank of Scotland branches

Closing branchPool
AlexandriaWestern Scotland
AnnanSouth West Scotland
BarrheadPaisley
BishopbriggsCumbernauld
Edinburgh Corstorphine WestLivingston
Edinburgh Wester HailesLivingston
HelensburghWestern Scotland
KirkintillochCumbernauld
MoffatSouth West Scotland
PeeblesSouth East Scotland
PitlochryDundee & Perth
SanquharSouth West Scotland
ThornhillSouth West Scotland
UddingstonCumbernauld

61 Halifax branches

Closing branchPool
BalhamSouth London
Bangor (N Ireland)Northern Ireland
Barrow in FurnessFylde & Cumbria
BexleyheathSE London
Birmingham BearwoodBirmingham
Blackpool Lytham RoadFylde & Cumbria
BoltonWarrington
BrentwoodChelmsford
BromsgroveGloucester
Cannon StreetCentral London
CarmarthenSouth Wales
CastlefordDoncaster
CirencesterGloucester
BatterseaSW London
CreweStoke-on-Trent
Derby East StNottingham
ElthamSE London
EpsomSouth London
ErdingtonWolverhampton
FelixstoweNorwich
FleetwoodFylde & Cumbria
FolkestoneCanterbury
FulhamWest London
GainsboroughLincoln
HayesSW London
HexhamTyne & Wear
HorsforthLeeds
HoveBrighton
HuntingdonCambridge
KingsburyWest London
KingswoodBristol
LauncestonCornwall & Devon
LeekStoke-on-Trent
LetchworthCambridge
London StrandCentral London
Long EatonNottingham
MoldChester
NelsonPreston
NorthwichWarrington
OmaghNorthern Ireland
PeterleeMiddlesbrough
PontypriddSouth Wales
RayleighChelmsford
RhylChester
RichmondSW London
SittingbourneCanterbury
SkegnessLincoln
SleafordLincoln
SouthportPreston
St AnnesFylde & Cumbria
St AustellCornwall & Devon
Stevenage QueenswayCambridge
TelfordStoke-on-Trent
WalkdenWarrington
WallaseyChester
Waltham CrossNorth London
Welwyn Garden CityCambridge
WickfordChelmsford
WilmslowManchester
WintonSouthampton
WoolwichSE London

61 Lloyds branches

Closing branchPool
BiggleswadeLuton
Bishop AucklandConsett
BlandfordSouth Dorset
Bolton FarnworthBolton
BridgnorthWolverhampton
BriggScunthorpe
Bristol BishopsworthBristol
Bristol CliftonBristol
Bristol PatchwayBristol
BromsgroveKings Heath
BuryRochdale
Cardiff WhitchurchCardiff
CaterhamEastbourne
ChardTaunton
Coventry FoleshillCoventry
DorchesterSouth Dorset
DunstableLuton
East GrinsteadEastbourne
FalmouthCornwall & North Devon
FelthamHounslow
FerndownSouth Dorset
FulhamHammersmith
GlossopManchester
GodalmingGuildford
Herne BayMaidstone
HexhamNewcastle
Hornchurch Station LaneSouthend
Houghton le SpringSunderland
HucknallNottingham
KidderminsterNorthfield
LauncestonCornwall & North Devon
Leeds CrossgatesLeeds
LeominsterWorcester
LeylandNorth West England
Liverpool Breck RdMerseyside
LoughtonLuton
LouthScunthorpe
LudlowWorcester
Manchester MostonManchester
Manchester Newton HeathManchester
MargateMaidstone
Pembroke DockSwansea
Peterlee Yoden WayConsett
PlymstockExeter
PontardaweBarry
PontyclunBarry
PrudhoeNewcastle
RayleighSouthend
SeatonExeter
Sheffield WoodhouseSheffield
Shipston-on-StourWorcester
SleafordPeterborough
SouthallHounslow
SouthseaPortsmouth
Stoke-on-TrentStafford
Thornbury AvonBristol
TootingCroydon
TunstallStafford
WalthamstowIlford
Welwyn Garden CityLuton
WymondhamNorwich

Of the 136 closing branches, 44 are in locations where there’s another LBG brand branch close by. This follows the announcement by Jayne Opperman earlier this month, confirming customers will soon be able to transact across all branches within the three brands. These closures include 34 Halifax branches and 10 Lloyds branches. Bristol Pool will see the highest number of closures (5 branches).

The closure programme begins on 7th May 2025 and is scheduled to conclude by 12th May 2026.

Impact on colleagues

Q2 2025 Closures:

Post Q2 2025 Closures:

How Accord is supporting members

Accord understands the disruption these closures will cause for colleagues and customers alike. We’re committed to supporting our members every step of the way, ensuring their interests are fully considered and their rights protected throughout the restructure process

If you have any questions, please don’t hesitate to contact us.

A Reminder for D+ Colleagues

Since 1 January 2025, consultation on collective redundancies for Grades D - G has moved to Employee Forums. While these forums provide an avenue for discussion, they cannot match the personalised, expert representation and support that Accord offers.

Accord has retained engagement with the business for individual members in grades D - G, ensuring your voice is heard at the highest levels of LBG. Individual representation and advice for D+ members remain core to what we do, and we strongly encourage anyone not already in the union to join.

This is a challenging time for everyone at LBG. Change is rarely easy, but you don’t have to face it alone. Share this message with your colleagues—it’s never been more important to stay connected and supported.

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