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23 February 2021

Accord newsflash

For members in Customer Services

Update: 2021 shift review in Customer Services

Accord has received lots of queries from members following LBG's announcement of a shift review in Customer Contact and Customer Operations.

A newsflash has been sent to members in Customer Services to clarify some of the common queries that have been raised.

Read the update

Impacted members who need advice, guidance or support should get in touch with the officer for their workplace.

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