Coronavirus update 1/2021

We met with Community Bank business leaders yesterday to discuss the lockdowns announced in Scotland and England, as well as the on-going measures in place in Wales and Northern Ireland.

Feedback from members was shared and an exchange of views aired on the three key areas of concern:

• Opening hours
• Tackling customer behaviour in relation to face masks and social distancing
• What services should be available to customers

Here is the resultant updated COVID-19 Restrictions Guidance and our commentary in in the newsletter below.

Any comments or queries should be sent to the contacts listed in the newsletter.

Further updates will follow.