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Lloyds Bank, Bank of Scotland and Halifax Community bank branches
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15 January 2025

Community Bank Update

For members in LBG
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Significant changes in the three Community Banks

Today, Miles Ravenhill announced significant changes to the management structure of Lloyds Banking Group’s three Community Banks as part of its ongoing transformation strategy.

Key Changes

Regions and Pools

Impact on Roles

Grade C Branch Managers

Strategic Implications

LBG recently attracted media attention following comments by Jayne Opperman about customers being able to use any branch within the Group, regardless of the brand. Today’s announcement is likely to spark further scrutiny, particularly regarding potential acceleration of branch closures.

Additionally, Community Bank has more decisions to make, including:

Other Announcements

Relationship Support Colleagues

Accord’s Role

Accord has agreed to meet with Miles Ravenhill to explore a skills-based reward approach for grades A and B colleagues. The first meeting is scheduled for early February 2025.

As always, Accord is committed to supporting members through these changes and ensuring that the interests of colleagues are prioritised.

If you have any questions, please don’t hesitate to contact us.

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