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TSB has announced today that it is making changes in Customer Service Operations in a number of sites which will impact 128 partners.
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An update for LBG community bank members detailing a number of changes staff will be faced with to support the lifting of national restrictions.
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Autism Awareness Week, 29 March - 4 April 2021, provides an opportunity to raise awareness of neurodiversity and equip ourselves with the tools to support colleagues in the workplace.
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As trade unionists, we stand against the epidemic of male violence and the inequality that underpins it. We demand safety, we demand justice, we demand equality.
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This March newsround for members in TSB provides an update on the BSB 2020 employee survey results, the 2021 pay agreement, new ways of working post covid and more.
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This year for Women's History Month, we celebrate International Women's Day by looking at the contributions of women trade union activists who inspire us. Find out about the TUC Women's Conference, and information about domestic abuse support.
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We teamed up with the Bank Workers Charity to look at the uncertainties created by the long pandemic, and to identify strategies we can employ to get us safely through without risks to our mental health and wellbeing.
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An update for MaPAs in LBG who have been told to record customer calls, including two significant changes that have been made as a result of member feedback and representations by Accord.
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An update on our concerns following the bank's decision to tell MaPAs to record calls without advising customers - something that wasn’t discussed with Accord before it was rolled out.
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