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An update on our concerns following the bank's decision to tell MaPAs to record calls without advising customers - something that wasn’t discussed with Accord before it was rolled out.
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An update on LBG's shift review in Customer Contact and Customer Operations.
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LBG has announced plans for a shift review in Customer Contact and Customer Operations.
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Accord members in Lloyds Banking Group say YES to union signing an agreement to implement pay proposals
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Management jobs to go – but managers get more choice this time. An update on the bank's proposals to reduce the number of managers in the community banks.
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#HeartUnions week is a national event organised by the TUC. This year it’s taking place from 8-14 February 2021 - here's how you can get involved.
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We celebrate the contributions of the 'five faces' of the official LGBT+ history month campaign, plus we've selected 3 trade unionists that inspire us. We also touch on the TUC's LGBT+ 2021 conference and domestic abuse.
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A post from the Bank Workers Charity on the mental health support available for adults and young people.
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The changes will mean the loss of 190 roles, primarily affecting operations on the Isle of Man, Client Products in Commercial Banking and Customer Services Operations.
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