Most of England’s remaining coronavirus restrictions were lifted yesterday. And since the UK Prime Minister announced these plans on 12th
July, we’ve been in discussions with TSB to ensure you’re kept safe at work.
The bank says that colleagues’ wellbeing and safety are its priority and it understands that this is an anxious time - particularly given the rising infection rates.
TSB say colleagues’ concerns will be listened to and the bank will continue to work closely with Accord and Unite to gain feedback and insights, and to share good practice. There’ll be no rush to remove all current practices.
And although it will no longer be a legal requirement to wear face coverings, branch staff can continue to wear them if they choose to. Customers may also choose to continue wearing face coverings, whilst others will feel safe not to. However, masks will still be required for customers and colleagues during interviews.
The Branch Banking Director, Carol Anderson, confirmed that communications outlining the banks’ plans have been sent to all branch staff and managers. Below is a summary of the updated approach in branches in England which came into effect yesterday (19th
- Need removed with effect from 19th July
- Remove posters referencing maximum number of people allowed in
- 1m floor stickers can be left in place at the moment
- Hands – face – space posters should remain for the time being (review again in August)
- No longer a legal requirement with effect from 19th July
- An appropriate approach to be agreed at a local level
- So far the UK government have specifically called out public transport and crowded indoor public spaces - where they would expect the public to wear face coverings
TSB is recommending that branch staff take a lateral flow test twice weekly in order to keep both staff and customers safe.
There are no expectations that non-branch staff should return to the office yet. If working from an office location there are no changes, staff should continue to wear face coverings when moving around offices and should continue to observe social distancing.
PPE will continue to be provided across the business.
For colleagues in Scotland and Wales, there are no changes to social distancing or face coverings rules as of yet. The guidance continues to be working from home where possible.
There’ll be ongoing updates from the home nations and the bank will continue to monitor and make necessary adjustments. You’ll be kept up to date as and when changes are made.
We’ll also continue to meet regularly with TSB’s senior leadership teams to discuss member feedback, address any concerns and share good practice from other organisations and government advisory boards as they happen.
We'd welcome your feedback on this - please email [email protected]