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Welcome to Accord

The specialist trade union for staff in Lloyds Banking Group

We're your voice at work.

What's a trade union?

Trade unions exist to make the working world a better place for everyone. 

A trade union is a group of employees who join together to collectively improve their working lives and terms of conditions of employment.

Accord is a modern trade union offering professional advice and support to members just like you. 

We understand your ambition to thrive in a safe, supportive workplace so we offer advice on all aspects of your career. Accord proudly represents more than 18,000 employees at LBG, campaigning for fair treatment and workplace improvements every day.

Our ambition is simple: to be the strong and authentic voice for all colleagues across LBG.

We're a driving force for positive change

We're a driving force for positive change

Change is inevitable, but Accord ensures your voice is heard. Accord uses diplomacy, backed by sound reasoning and your feedback, to make sure your employer listens to colleagues.

We're a driving force for positive change - we help secure better working conditions and fair pay. 

Our latest pay deal at Lloyds Banking Group for 2024 and 2025 adds nearly £350 million to members’ salaries.

Investing in your future

Investing in your future

With the rapid changes in how customers bank and the rise of AI, we’re focused on avoiding redundancies through redeployment and retraining and have secured enhanced compensation for when job losses are unavoidable.

As LBG evolves, we're working hard to safeguard your future. We're focused on providing opportunities for skills development and career growth. A Skills Council is there to guide investment in career development and Union Skills Champions help identify and promote training opportunities.

Accord directly supports our members to upskill through our Lifelong Learning Fund - an additional perk of our membership. We provide grants to support members learning, and self-development journey.

Join us today

What are the benefits of being a union member?

When you join Accord, you're joining more than just a union - you're joining an extended family with over 18,000 other members in Lloyds Banking Group! Our members trust us to work on their behalf to improve conditions, negotiate pay and so much more. These are some of the things that we do for our members:

Higher pay, better work benefits

Higher pay, better work benefits

Working people standing together and collectively negotiating with employers means that union members generally get:

  • higher rates of pay and annual pay rises
  • better sick pay
  • more holidays
  • improved access to flexible working arrangements
  • plus, many other policy provisions improved beyond legal minimum requirements like maternity, paternity and adoption pay and leave

This is because unions negotiate with employers, rather than leaving it to managers to decide.

For over 45 years, Accord has been achieving improvements for members. All through constructive dialogue with your employer.

Throughout the year, our team of experienced negotiators talk to your employer about policies and procedures that govern the way you're treated at work. Things like better parental leave and pay policies, how performance is managed and how issues are resolved fairly. 

Safer & healthier working life

Safer & healthier working life

Unions tackle the causes of ill health at work, not just the symptoms. That means lower accident and injury rates, less stress and better understanding and support for those with mental health problems. Every year, unions collectively train 10,000 workers in health & safety.

Workplaces are safer where there's a strong union presence -  our record and your employer's treatment of workers during the Covid-19 pandemic speaks for itself.

Trained reps spot unsafe working practices and cut accident rates. That’s why workplaces with union representation have significantly lower injury rates. That's a fact.

Accord works constructively with Lloyds Banking Group to negotiate safe working practices and to make sure you're always treated with dignity and respect. 

We champion inclusion and diversity. Dignity at work is one of our key goals, and we work alongside employers—and you—to find empathetic solutions to workplace issues.

    Support at work

    Support at work

    We genuinely hope your employment is happy and fulfilling. But should you run into problems, Accord has your back.

    Every year, we support thousands of members who have run into problems at work - from smaller issues like getting holiday approved, to more significant challenges like facing disciplinary action. We make sure you're treated fairly – without you having to worry about paying for legal support. Whether the problem is with employment contracts, harassment, redundancy, pensions or discrimination - your union will be there to help you.

    In 2024, we supported more than 600 members in formal meetings - that's roughly 12 colleagues every week who might otherwise have had to handle tough situations on their own.

    Our dedicated, skilled team of officers and legal advisers are really accessible. They provide individual advice, support and representation at grievance, health wellbeing & attendance, performance, or disciplinary meetings, and are on hand to talk you through any other work-related matter that crops up.

    Strength comes from solidarity. We have over 300 workplace reps in Lloyds Banking Group who are well-trained, approachable, and ready to offer advice and guidance. Supported by Accord's professional team, they ensure you have both local and expert support whenever you need it.

    Additional perks of membership

    Additional perks of membership

    There are many additional benefits that come with your Accord union membership which provide you extra value for your money. Here's a list of the membership benefits and links to get further information.

    • Private healthcare cashback
    • Lifelong learning fund
    • Subscription draw
    • Accord travel club
    • Legal services
    • Will writing
    • Commission cashback
    • Free subs while on maternity / parental leave
    Find out about the additional benefit perks

    Now you know a bit about trade unions and Accord, why not join us? Or, if you want more information, book an overview session with one of our team - these run every Friday.

    Join Accord today Book an overview session

    A simple monthly subscription

    Membership is excellent value for money, starting from as little as £5.25 per month - that's less than the price of your favourite drink from a high street cafe each week. What's more, we've kept our rates unchanged for the past 6 years! Subscriptions are paid by direct debit at the following rates:

    CostSubscription rate details
    £10.50For members who work full-time (35+ hours per week)
    £7.50For members working full-time, but who are agency staff or on a short-term contract
    £7.50For members who work part-time (16-34 hours per week)
    £5.25For members who work less than 16 hours per week
    £5.25For members under 21
    Join us today Book an overview session

    What our members say...

    Accord were there for me during a particularly difficult time for me recently.

    I was unfortunate enough to fall down the stairs, and I fractured two vertebrae in the bottom of my back.

    Having Accord there behind me meant that I knew I'd get the support that I needed and that stress was shared.

    Jane Bunting
    Join us today

    You don't wait for something to happen before you take out insurance, as it were. You put a plan in place to make sure you've got support when there's something wrong.

    I don't think being a member of a union is something optional. It's something that's well needed. You wake up and you spend 8 hours a day at work, five days a week. You're there more than any other place, so you want it to be the best place for you. Don't suffer in isolation.

    Yemi Olayemi
    Join us today