22 May 2017: May KIT for LBG reps out now

The May edition of Keeping In Touch (KIT) is out now…  

Packed with the latest news and updates from Accord and the bank, it’s an essential read to help Accord reps in Lloyds Banking Group carry out their role.

The latest edition covers a number of topics including mid-year talks and ratings, changes to LBG’s performance improvement process, how social media can cost you your job and an update on Accord’s campaign on dealing with abusive customers.

If you’re an Accord Rep in LBG – make sure you’ve received the latest issue. Share the newsletter with your colleagues – print it off and pin it to your noticeboard. If there’s anything you’d like to see in future editions, please email hannah.sivyer@accordhq.org

If you have not yet received your copy – please click here. (this page is only accessible to Accord Reps)

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